Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

Cookies allow websites to:

• Remember your preferences and settings
• Understand how you use the website
• Improve your browsing experience
• Provide personalized content and advertisements
• Ensure website security and functionality

2. How We Use Cookies

Ventusuper uses cookies to enhance your experience on our website and to help us understand how our website is being used. We use both first-party cookies (set by us) and third-party cookies (set by other companies we work with).

Our Cookie Purposes

• Essential Functionality: To ensure our website works properly and securely
• Performance Improvement: To analyze how visitors use our website
• Personalization: To remember your preferences and provide customized content
• Communication: To manage newsletter subscriptions and contact preferences
• Security: To protect against fraud and ensure website security

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility.

Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

Marketing Cookies

These cookies track your online activity to help us deliver more relevant advertisements and measure their effectiveness.

4. Third-Party Cookies

We work with trusted third-party partners who may set cookies on our website to provide their services. These partners include:

Analytics Providers

• Google Analytics: Website traffic and user behavior analysis
• Hotjar: User experience analysis and feedback collection

Marketing and Advertising

• Google Ads: Online advertising and conversion tracking
• Facebook Pixel: Social media advertising and audience building
• LinkedIn Insight Tag: Professional network advertising

Communication Tools

• Mailchimp: Email newsletter management
• Calendly: Appointment scheduling integration

Customer Support

• Intercom: Live chat and customer support
• Zendesk: Help desk and ticketing system

Each of these third parties has their own privacy policies and cookie practices. We encourage you to review their policies to understand how they use cookies.

5. Cookie Duration

Cookies can be either "session" cookies or "persistent" cookies:

Session Cookies

• Temporary cookies that are deleted when you close your browser
• Used for essential website functionality during your visit
• Do not collect personal information

Persistent Cookies

• Remain on your device for a specified period or until deleted
• Used to remember preferences and improve user experience
• Can be first-party or third-party cookies

Our Cookie Retention Periods

6. Managing Your Cookie Preferences

You have several options for managing cookies on our website:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Accept only necessary cookies
• Customize your cookie preferences

Cookie Preference Center

You can access our cookie preference center at any time to:

• View detailed information about each cookie category
• Enable or disable specific types of cookies
• Update your preferences
• Withdraw consent for non-essential cookies

Browser Settings

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete existing cookies
• Block cookies from specific websites
• Block all cookies
• Receive notifications when cookies are set

Browser-Specific Instructions:

• Chrome: Settings > Privacy and Security > Cookies and other site data
• Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies and website data
• Edge: Settings > Cookies and site permissions > Cookies and site data

7. Impact of Disabling Cookies

While you can disable cookies, doing so may affect your experience on our website:

Disabling Essential Cookies

• May prevent basic website functionality
• Could impact security features
• May require re-entering information repeatedly

Disabling Performance Cookies

• Prevents us from improving website performance
• Reduces our ability to fix technical issues
• Limits our understanding of user preferences

Disabling Functional Cookies

• Prevents personalization features
• May not remember your preferences
• Could reduce website convenience

Disabling Marketing Cookies

• May show less relevant advertisements
• Prevents social media integration features
• Reduces targeting effectiveness

8. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies:

Web Beacons (Pixel Tags)

• Small transparent images embedded in web pages or emails
• Used to track page views and email opens
• Help measure marketing campaign effectiveness

Local Storage

• Browser-based storage for website data
• Used to improve website performance
• Stores user preferences and settings

Session Storage

• Temporary storage that expires when browser tab closes
• Used for form data and navigation state
• Enhances user experience during website visit

9. Mobile App Tracking

If we develop mobile applications in the future, they may use similar tracking technologies:

• Device identifiers for analytics and advertising
• Push notification tokens
• Usage analytics and crash reporting
• Location services (with explicit permission)

Any mobile app will have its own privacy settings and tracking controls, which we will clearly explain in the app and in separate mobile privacy policies.

10. International Data Transfers

Some of our third-party partners may transfer your data outside of Canada. When this happens:

• We ensure appropriate safeguards are in place
• Partners must meet our data protection standards
• Transfers comply with applicable privacy laws
• You can opt out of services that require international transfers

11. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children through cookies or other tracking technologies. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

12. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes:

• We will update the "Last updated" date
• Significant changes will be communicated via email or website notice
• You may need to provide new consent for material changes
• Continued use of our website constitutes acceptance of updates

13. Contact Us About Cookies

If you have questions about our use of cookies or this Cookie Policy, please contact us:

We are committed to addressing your concerns about cookies and will respond to all inquiries within 30 days.